FREQUENTLY ASKED QUESTIONS

Please refer to the Frequently Asked Questions page before emailing or calling us.

Textbook Return Deadline

RECEIPTS ARE REQUIRED FOR ALL REFUNDS.

Books must be returned in "perfect" condition. No water damage, creases, etc.

16 week courses: textbooks must be returned within 2 weeks of the start of the term.

13 & 8 week courses: textbooks must be refunded within 1 week of the term's start date.

RENTAL BOOKS returned after the refund deadline will NOT be eligible for a refund of rental fees. They can be turned in at any time before to avoid being charged replacement fees.

NON RETURNABLE ITEMS: supplies, food, electronics, Dell devices, clothing and other merchandise at manager's discretion.